Legal

Privacy Policy

Effective date: July 8, 2026

JobSecured LLC ("JobSecured," "we," "us," "our") provides AI-powered call answering services to plumbing and HVAC businesses in San Antonio, Texas. This policy explains what information we collect, how we use it, and the choices you have. It applies to visitors of jobsecured.co, our business clients, and people who call phone lines answered by our service.

Information we collect

Contact form submissions. If you fill out a form on our website, we receive the name, phone number, email address, and message you provide.
Call information. When our service answers a call on behalf of a client business, the call is recorded and transcribed. Callers are notified of recording at the start of the call. We collect the caller's name, phone number, service address, and the reason for the call as provided by the caller.
Website analytics. We use GoatCounter, a privacy-friendly analytics tool that does not use cookies and does not track visitors across websites. It collects anonymous, aggregate visit counts only.
Client account information. Business clients provide business details, contact information, and payment information. Payments are processed by our payment processor; we never see or store full card or bank account numbers.

How we use information

To answer calls, capture leads, book appointments, and transfer emergencies on behalf of our client businesses
To deliver call summaries and reports to the client business whose line was called
To send appointment confirmations, reminders, and related service messages where a caller has agreed to receive them at the number they provided
To respond to inquiries submitted through our website
To improve call handling quality through transcript review
To bill our business clients

Text messaging and mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

If you receive text messages related to our service, you can opt out at any time by replying STOP, or get assistance by replying HELP. Message and data rates may apply. See our SMS Terms for full details.

How information is shared

We do not sell personal information. Ever. Information is shared only with:

The client business you called. If you call a business whose phones we answer, your call details are delivered to that business so they can serve you.
Service providers. We use trusted technology platforms to operate the service, including voice AI, telephony, scheduling, form processing, and payment processing providers. They process information only to provide their services to us.
Legal requirements. We may disclose information if required by law or to protect rights and safety.

Call recording

Calls answered by our service are recorded and transcribed for quality, reporting, and training purposes. Recording is disclosed to callers at the beginning of each call. Texas is a one-party consent state; we disclose recording regardless to cover callers from any location.

Data retention

Call recordings and transcripts are retained for as long as needed to provide the service to our clients and meet legal obligations, then deleted. Clients may request export or deletion of their lead data by contacting us.

Your choices

Reply STOP to any text message to stop receiving texts
Ask the business you called about their records of your information
Contact us to request access to or deletion of information we hold about you

Children

Our services are directed at businesses and their adult customers. We do not knowingly collect information from children under 13.

Changes to this policy

If we make material changes, we will update the effective date at the top of this page.

Contact us

JobSecured LLC
San Antonio, TX
james@jobsecured.co
(210) 500-0096